Purchase your Roland gear from us and register it with Roland and you’ll receive an extended warranty of 3, 5, or 10 Years on the selected products listed below and 1 Year’s Insurance on products costing £500 or more, both for free.
Terms & Conditions
As of the 1st September 2010 all Roland products come with a one year manufacturer’s warranty, which can be extended to three years (five years for Boss compacts, LX, HP and HPi Pianos purchased from 01/06/12) if you register your product with us within 90 days of purchase. Once you register, you’ll be issued with your unique registered user number.
The extended warranty applies only to products bought from authorised dealers of Roland UK Ltd and Eire. This warranty and technical support does not extend to any products bought from outside the UK, or from any UK-based company other than authorised dealers of Roland UK Ltd.
When you register your product for warranty with Roland UK, you must provide purchase information including the serial number, which is then checked to determine if the unit was sourced through us. If the unit’s serial number is not recognised by our system, you will be referred back to the retailer from whom you bought the unit. If the serial number is recognised, the registration is completed and you will be issued with a unique registered user number, which you can use to contact our customer service team, access our free technical support service, or return a product for repair.
Any products not registered within 90 days of purchase and requiring a repair in the second and third year of ownership will attract a £30 administration fee per product. There is no additional charge if paying by credit card.
*Please note that the free warranty that Roland offers is non-transferrable.