Hand-hammered one-piece bell
A one-piece bell has an axial (lengthwise) seam, making it a continuous extension of the instrument's material. This results in pure, uniform resonance and superior tone. A hammered yellow brass bell produces a perfectly-balanced tone with quick response and extra presence due to advanced manufacturing.
Hand-lapped pistons and slides
Hand-lapping pistons and slides ensures an absolutely perfect fit and seal between the pistons and casing or slide parts. Such a perfect fit helps to achieve smooth air flow and smooth action and improve the response and intonation of the instrument.
Pressure-formed tubing
Perfectly rounded tubing results in less turbulence and a smoother air flow, thus allowing for an excellent scale and reduced resistance.
Laser-fused pluzuma welded bell
A high-energy laser fuses the brass together for a virtually seamless bell which allows continuous even vibrations.
One-piece, drawn, gold brass leadpipe
This type of leadpipe offers excellent intonation, response and proper resistance.
Delivery
We offer 3 types of delivery, depending on the items in your basket/shipping destination:
Standard Delivery - typically delivered within 5 to 7 working days.
Large Specialised Delivery - typically delivered within 5 to 7 working days on specialised service for large items. However if your order is over 30kg, then delays might occur.
Installation Service - available for pianos. White glove service where piano will be installed at your home address (UK only)
Software Downloads
Please be aware that Software order processing can take between 2 to 3 days to process, depending upon the supplier. In the unlikely event that you experience a longer delay please contact our customer service team for assistance.
Returns
If you are not completely satisfied with your purchase you can return the item(s) to us within 14 days from receipt and we will issue a full refund. This excludes the delivery charge. Some items are non returnable due to hygiene reasons and these will be clearly marked online. This does not affect your statutory rights.
