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Delivery Information

We offer 3 types of delivery, depending on the items in your basket/shipping destination

- Standard Delivery

- Premium Delivery

- Installation Service

Standard Delivery

* If you have used V12 finance as your payment method, your order must be delivered to the address on your finance form – no exceptions. In this case, you will not receive a text allowing you to redirect your delivery.


Premium Delivery

Installation Delivery

*If your delivery is not on the ground floor, then an additional delivery charge may apply. Please contact us for further details

**The Piano Speed delivery service is not available to the Highlands and Islands. please contact our customer service department for availability and price.


International Delivery