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Delivery Information

We offer 3 types of delivery, depending on the items in your basket/shipping destination

- Standard Delivery

- Premium Delivery

- Installation Service

Standard Delivery

*subject to status. Price may vary depending on product weight or size. Some prdoucts are excluded due to the size of packagaing required e.g. keyboards and pianos.

If you have used V12 finance as your payment method, your order must be delivered to the address on your finance form – no exceptions. In this case, you will not receive a text allowing you to redirect your delivery.


Premium Delivery

Installation Delivery

*If your delivery is not on the ground floor, then an additional delivery charge may apply. Please contact us for further details

**The Piano Speed delivery service is not available to the Highlands and Islands. please contact our customer service department for availability and price.


International Delivery