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How Can We Help?

Dawsons is run by musicians, for musicians. We love music and all things music related. That’s why our customers come to us. In fact, it’s one of the main reasons we’ve been around since 1898, because we give outstanding customer service.

Our staff are trained to a high standard, and we like to give our customers the same level of service that we ourselves seek elsewhere. We aim to provide outstanding customer service with helpful, expert guidance based on excellent product knowledge. Whether you’re a seasoned professional musician, an enthusiastic weekend player or are just starting out, our staff are on-hand to give you jargon-free advice and great service.

Coronavirus Update

In light of the recent Government guidelines to close down all non-essential business we are currently unable to take any calls due to our head office being closed. Staff are adhering to the safety guidance given by the government and where possible are working from home, so we ask if you do have an inquiry then please send this to the email address below and we will endeavour to address it at the soonest possible opportunity. If you require any further information regarding our response to the Coronavirus pandemic please read our guidance here.

 

Customer Service

Email: [email protected]

By Post:
Dawsons Music Ltd
Sterling House
810 Mandarin Court
Warrington
WA1 1GG

Dawsons Music Education

The Dawsons Music Education team are available from 8.30am to 5.30pm, Monday to Friday.

Head Office

Tel: 01925 582424

Email: [email protected]

Scotland

Tel: 0131 370 0478

Email: [email protected]

Northern Ireland and Eire

Tel: 028 9127 4886

Email: [email protected]

We produce a yearly, full colour Education catalogue that is available free of charge to all education organisation - please contact us for your copy or view it online on the dedicated Dawsons Education page.